Institute for Human Optimization
Effective Date: 08-08-2026
These Terms & Conditions (“Terms”) govern your use of the Institute for Human Optimization (“Institute for Human Optimization,” “IFHO,” “we,” “our,” or “us”) website, online forms, communications, and related digital services.
By accessing or using our website or voluntarily submitting information through our online services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or associated online services.
The information provided on this website is intended for general informational and educational purposes only.
Website content is not intended to replace professional medical advice, diagnosis, or treatment and should not be relied upon as a substitute for an individualized evaluation by a qualified healthcare professional.
If you are experiencing a medical emergency, contact emergency services immediately.
Submission of an inquiry, contact form, appointment request, or other information through this website does not by itself establish a physician-patient relationship.
A physician-patient or other clinical relationship is established only when appropriate clinical intake, evaluation, consent, and acceptance procedures have been completed.
Clinical recommendations, diagnostic testing, treatments, medications, and other medical services are provided only when clinically appropriate and in accordance with applicable professional standards and laws.
Appointment requests submitted through our website are requests only and do not constitute confirmation of an appointment.
An appointment is confirmed only after you receive confirmation from the Institute for Human Optimization or its authorized scheduling system.
You agree to provide accurate, current, and complete information when submitting forms or communicating with us.
You are responsible for updating information that becomes inaccurate or outdated, particularly information relevant to communication, scheduling, billing, or clinical care.
The Institute for Human Optimization may offer SMS/text messaging for appointment-related communications, patient communications, service updates, informational messages, and, where separately authorized, promotional or marketing communications.
By voluntarily providing your mobile telephone number and affirmatively opting in to receive SMS/text messages, you consent to receive text messages from the Institute for Human Optimization at the mobile number you provide.
Consent to receive SMS/text messages is voluntary and is not a condition of purchasing goods or services or receiving clinical care.
Where SMS consent is collected through an online form, the consent option may be presented separately and will not be preselected on your behalf.
Depending on your consent and relationship with us, messages may include:
Message frequency varies based on your appointments, interactions, requested services, communication preferences, and applicable messaging programs.
Message and data rates may apply.
Your wireless carrier's standard messaging and data rates may apply to messages sent or received in connection with our SMS/text messaging services.
You may opt out of receiving SMS/text messages at any time by replying STOP to a message you receive from us.
After opting out, you may receive a final confirmation message confirming that your opt-out request has been processed.
You will not receive additional SMS messages covered by that consent unless you subsequently opt in again.
For assistance with SMS/text messaging, reply HELP to a message or contact us at:
Phone: 410-858-4086
Email: [email protected]
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and other service providers.
We do not sell, rent, trade, or share your mobile telephone number, SMS/text messaging opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.
We may use service providers solely as necessary to facilitate communications on our behalf. Such providers are not authorized to use your mobile information or SMS consent for their own independent marketing purposes.
Additional information about how we collect, use, and protect information is available in our Privacy Policy.
If you provide an email address or telephone number, we may use that information to respond to inquiries, manage appointments, provide requested services, and communicate with you as permitted by law and according to your communication preferences.
Marketing communications will be provided only as permitted by applicable law and your stated preferences or consent.
Your privacy is important to us. The collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
Where information constitutes Protected Health Information (“PHI”), our handling of such information is also subject to HIPAA and other applicable healthcare privacy requirements.
Please review our Privacy Policy for additional information.
By communicating with us electronically, you acknowledge that electronic communications may involve risks associated with transmission over the internet or telecommunications networks.
We use reasonable safeguards appropriate to the nature of the information and communication method involved.
You agree not to use our website or online services to:
Unless otherwise stated, website content, branding, graphics, text, educational materials, and other materials made available through this website are owned by or licensed to the Institute for Human Optimization.
You may access website content for personal, non-commercial use. You may not reproduce, distribute, modify, or commercially exploit our content without prior written authorization unless permitted by law.
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the content, privacy practices, availability, or security of third-party websites or services that we do not control.
Use of third-party services may be subject to separate terms and privacy policies established by those providers.
We may modify, suspend, discontinue, or restrict access to all or part of the website or online services at any time, including for maintenance, security, operational, or legal reasons.
We do not guarantee that the website or online services will always be uninterrupted or error-free.
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
We make no guarantee that website information will always be complete, current, uninterrupted, or free from technical errors.
To the extent permitted by applicable law, the Institute for Human Optimization will not be liable for indirect, incidental, special, or consequential damages arising solely from use of, or inability to use, this website or its non-clinical online services.
Nothing in these Terms is intended to waive or limit rights or obligations that cannot legally be waived or limited, including obligations arising under applicable healthcare laws or professional standards.
We may update these Terms from time to time to reflect changes in our services, technologies, practices, or legal requirements.
Updated Terms will be posted on this website with a revised effective date. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
These Terms are governed by applicable federal law and the laws of the State of Maryland, without regard to conflict-of-law principles, except where another jurisdiction's law is required to apply.
If you have questions about these Terms & Conditions or our SMS/text messaging program, please contact:
Institute for Human Optimization
7030 Hi Tech Drive, Suite 101
Hanover, MD 21076
Phone: 410-858-4086
Email:
[email protected]