Frequently Asked Questions
Have questions? Below we have created our FAQ section to help.
Do you accept insurance?
We are a cash-based practice and as such we do not bill health insurance. Patients are required to pay fees directly to IFHO. We are always happy to provide receipts via a “Superbill” that you may submit to your health insurance company to seek reimbursement. We do not guarantee reimbursement. We do not participate in Medicare or Medicaid so you may not submit receipts to those entities. By operating outside the constraints of insurance-based care, we are not beholden to the restrictions and limitations that insurance companies place on clinicians. This allows us to treat you as an individual, have significantly longer appointment times, personalize your treatment plans and offer the most advanced diagnostic testing. Your journey with IFHO is an investment in your health. As such, we provide a complimentary 15 minute Discovery Call to those interested in joining our practice. Click HERE to set up your call.
How much is the Initial Consultation?
Our initial consult begins at $795 and includes your follow up visit. Please note that our prices are subject to change. Please contact Support@IFHO.Org for our most up to date pricing.
Is lab testing included in the cost?
Since each patient is unique, testing is based on individual needs and billed separately. Our providers create a personalized diagnostic testing plan for you and offer access to cutting-edge functional lab testing. We help you prioritize which labs will be most helpful for you and you only pay for the tests you choose to take. If you have insurance, you may be able to run these labs against your insurance. We also have negotiated cash panels upon request.
Unfortunately, most specialty labs are not covered by insurance, but you can pay with HSA or FSA funds.
Your insurance may cover some or even all of your customized functional blood panels ordered through Labcorp. We cannot guarantee that your labs will be fully covered and it is your responsibility to confirm coverage with your insurance company and pay any difference.
We have negotiated cash pricing with Labcorp that is usually 80-90% cheaper than the insurance price. If you would like to take advantage of this discount you will have to pay for the labs when they are ordered.
Where can I have my labs drawn?
Please print your requisition and take it to the nearest LabCorp draw site. You can locate a draw site by clicking HERE.
How do you ensure personalized care?
Currently, we are only accepting 100 additional new patients per year. This allows us to scale our practice comfortably, prioritize patient care, continuously improve and optimize our programs to match the latest research and science.
Do you accept patients of all ages?
We are only able to provide services to patients that are 18+. Genomic-based, precision medicine is a new area of medicine and there are restrictions around DNA testing in minors.
Does the IFHO replace my primary care provider?
IFHO is a complement to—not a replacement of—your primary care provider (PCP). As such, we require all new patients to have a primary care physician to cover emergencies, routine care and screenings. It’s important to keep your PCP and any other healthcare providers involved in your care up to date with IFHO.
What should I expect at the Discovery Call?
During your Discovery Call you will be given an opportunity to discuss your personal health goals with a functional medicine provider. This will be an opportunity for you and our staff to identify if you are a good candidate for our services.
Should I bring anything with me to the consultation?
We ask that you bring any pertinent medical records, supplements, medication and lab test results with you. If you are not the financial decision maker, we ask that you bring your significant other with you to the consultation.
What forms of payment do you accept?
We accept Cash, Debit Card, and Major Credit Cards (Visa and MasterCard)
Can I use my HSA or FSA account?
Yes. Please check with your HR department to be sure.
Does your office accept patients that live in other States?
If you are unable to come to our office, we are able to see patients in States where our Providers are licensed in and where telemedicine is allowed. To see if you are eligible, please contact Support@IFHO.Org before scheduling a Discovery Call.
Can my appointments be done over the phone or Zoom?
We conveniently offer telemedicine to our patients in States where telemedicine is allowed. For more information, please contact Support@IFHO.Org.